Profile of Paramount Health Group

PHM is a managed care service provider with a focus on providing healthcare assistance in the domestic and international space. Its Head office is located in Mumbai and it has a presence in 10 countries.

PHM’s core international services include Inbound and Outbound claims, Medical Tourism Assistance, BPO/KPO, Medical Second Opinion, Management and Consultancy, Assistance with TPA setups, IT software integration, End to end concierge services etc. It specializes in International Assistance in insurance by providing the best of integrated and comprehensive travel assistance services to an insured member travelling in and outside the country.

It has a team of seasoned medical and non-medical professionals, with immense experience to facilitate medical and surgical treatment, hospitalization assistance, alternative therapy, stay and travel assistance in and out of India. PHM has been providing medical assistance since 2002, servicing major private insurers in India, Bhutan, Bangladesh, Sri Lanka and the Middle East.

PHM also offers a wide array of innovative healthcare and wellness services that include pre-policy and pre-employment health check-up services. It has also entered into strategic partnerships with various Wellness service providers to extend their services to the insurers and corporate.

PHS is the flagship company of the Paramount Health Group which commenced operations at a time when the concept of Third Party Administration was at a nascent stage. Today, it is one of India’s leading Third Party Administrators.

PHS’ core services include comprehensive Claims Management, Inbound call center, Health Portfolio Management, Pre-policy & Pre-employment check-ups, Indoor Hospitalization Assistance, Medical Second Opinion and Wellness programs. PHS also handles Mass policies for various Government Health Projects. It has created a benchmark in the industry with its focus on quality customer service and expertise in claims management with emphasis on checking fraud & abuse. With operations in 155+ locations across India including a head office in Mumbai, a network of 13000+ hospitals, 3100+ diagnostic centers and access to 50000 medical experts, PHS touches approximately 40 million lives each year.